Frequently asked questions

Dunlop Foams grades are identified by an industry coding system which have a series of letters and numbers. An example of this coding is: EN36-100, where EN is the Dunlop foam type code, 36 is the density, and 100 is the hardness.

Go to the particular product page and click on nearest stockist on the right hand side.

A toddler or baby can get stuck in gaps between the mattress and the cot sides. This is especially dangerous if their face is trapped and covered, or their neck is restricted in any way. Make sure there is no more than a 25mm (1inch) gap between the mattress and the cot sides and ends. Remove plastic packaging from the mattress.

Your mattress should not exceed 75mm thickness.

The care instructions for all Dunlop living products can be found on the care label. This label is generally sewn inside the cover or, if your cover is not removable, will be sewn into an external seam.

No, foam cannot be washed. Please read your care label on your product for cleaning instructions. If foam becomes dirty or soiled, sponge lightly with lukewarm water and a damp cloth.

Polyurethane foam discolours naturally in light. Any change in colour will not affect the performance of the foam or product.

Foam density and hardness dictate the feel and recommended use for a mattress. Lower density foam mattresses are more suited to occasional use, whilst higher density mattresses will be suitable for everyday use. Please take time to speak to a customer service representative at your retailer and explain your specific requirements.

A foam overlay is a sheet of foam that can be added to the top of a mattress to alter the feel. Different foam grades, heights and convolutions offer a range of different feels depending on your requirements. Please take time to speak to a customer service representative at your retailer and explain your specific requirements.

Due to the nature of compression packaging, please allow up to 48 hours for your overlay to recover.

All Just Play products should be stored is a dry covered area, sheltered from the weather.

Always consult medical professional s for Medical advice. Dunlop Living Chiropractic products are designed to comfort and support people with or without medical conditions.

Look out for the CAA endorsement logo on Dunlop Living products.

The Jazz furniture range is made entirely from foam! The benefits of full foam furniture include being light weight, super comfy with no hard interior surfaces, and safety- no sharp corners or edges to bump into. The foam inside the Jazz range is Dunlop Foams.

The My Bub Nursing Pillow can be used for both breast and bottle feeding.

As the name suggests, Ultra-Fresh is a performance anti-microbial. Laboratory tests show that foams, fibres and fabrics treated with Ultra-Fresh at the manufacturing stage, provide effective control of house dust mites as well as the growth of destructive mould, mildew and fungi - important triggers for allergic and asthmatic responses, particularly in children.

All Dunlop Foams foam is manufactured in Australia.

Ultra-Fresh is a proven performance anti-microbial compound that has passed the most stringent international testing procedures for efficacy and safety. Registered with the world's leading regulatory authorities including the US Environmental Protection Agency and Health Canada. Ultra-Fresh is used in many applications and has been for nearly 50 years.

Built into Dunlop foams - not applied as an after treatment, Ultra-Fresh withstands repeated commercial and residential cleaning or shampooing.

In line with Dunlop Livings efforts to increase asthma awareness and contribute to its effective management, over a quarter of a million dollars has been contributed to supporting this organisation.

All Dunlop Living Chiropratic covers are washable with exception of Moulded memory foam pressure ring. Please refer to your products care label for further washing advice.

You can find out more about SIDs and kids by vistiting their website www.sidsandkids.org/ or by calling 1300 308 307

The process of cutting foam while it is compressed between two shaped rollers, which produces two "egg-crate" or other shape sheets from one flat sheet of foam.

These are Low Resilience foams are often called "memory" or "visco-elastic" foams due to their slow recovery after compression force is removed, leaving a temporary imprint. These foams provide superior comfort by reducing pressure points and are often used in chiropractic or pressure-relieving products

An overlay should not be used in conjunction with an electric blanket.

YES: Receipts are essential

Most Dunlop Living mattresses have removable covers and can be washed. Please take time to read your care label carefully and follow all instructions.

Even though your product may have a zip, do not remove cover for cleaning. Treat spills and stains immediately with a damp cloth. Please refer to the product care label for specific instructions.

Even though your product may have a zip, do not remove cover for cleaning. Treat spills and stains immediately with a damp cloth. Please refer to the product care label for specific instructions.

Every product in the My Bub range has a machine washable cover with exception of the mattress range. For more information on cleaning your product, please refer to the product care label.

From the date of purchase for the lifetime of the product as purchased in its original form. In short - until the item is sold or recovered.

A light cellular material created from small bubbles of gas in polyurethane plastic or rubber as a result of a chemical reaction.

Density - this refers to the weight of the foam in kilograms per cubic metre. Density is the best indicator of foam quality and durability. Foams with higher density have more foam per cubic metre for comfort and support and superior resistance to loss of hardness or height/thickness compared to lower density foams. They are also more expensive due to their higher material content. An example of quality high-density doam is Dunlop Enduro's - EN50-250, with a nominal density of 50 kilograms per cubic metre.

Hardness - this is a measure of the 'feel' of a foam and is closely related to percieved consumer preference. All foams manufactured by Dunlop Foams are tested for hardness (load bearing) and must be within a set range of tolerance. To establish the hardness, a standard size piece of foam is compressed to 40% and th force (expressed in Newtons) required to achieve that compression is measured. An example of a resonalably high nominal hardness foam is Dunlop Enduro's - EN50-250 tested to AS2282 has a nominal hardness of 250N.